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Jacobs Coaches User Reviews
Jacobs Coaches is appreciated for its friendly and respectful drivers, clean buses, and overall good service. Many users enjoyed a comfortable journey with excellent staff treatment. However, some reviews mentioned concerns about the bus being late without notifications and discomfort due to luggage placement or lack of seat belts and charging ports. Despite these points, punctuality was noted positively by several passengers.
Smooth trip, normal speed, rules of the road are obeyed.
Nolubabalo M.
The bus was very cleaned however I didn't like where the put all the luggage at the back seat of the bus and playing the music whole night of the trip..other than that it was great..
Babalwa B.
Had a horrible experience the bus delayed by 4 hours with no communication we had to be the ones who made mean of calling them, and the bus that came was a shuttle bus not long distance bus
Emihle H.
2 hours late and the bus was too small like a mini bus.
Zonwabele M.
The journey was fine except that the bus was late. I had to call and ask atleast a message notification will be fine.
Nokuzola B.
I booked a bus for R1050 only for a 16 sitter sprinter to arrive. There was no explanation why we were travelling in a sprinter instead of an actual bus. We had to beg the driver to stop for us to get food and use the toilet. It was very dissatisfying. We were supposed to arrive in Cape Town at 06:50 but only arrived at 09:00 in the morning. I will not be using their services again
Unathi D.
Frequently asked questions about Jacobs Coaches
Please note that timetables, routes, or operator details shown here may be updated or vary at the time of your journey.
How reliable is travelling with Jacobs Coaches?
Based on Busbud traveller reviews, Jacobs Coaches has an overall rating of 2.3/5. In key areas, travellers rate Jacobs Coaches 1.7/5 for punctuality and timeliness, 3.4/5 for overall cleanliness, and 0.9/5 for the quality of Wi-Fi connectivity.
Can I change or cancel a Jacobs Coaches ticket?
Ticket change and cancellation policies vary by operator and fare type. On selected Jacobs Coaches routes, Busbud offers the Refund for Any Reason add-on at checkout, which allows refunds up to 30 minutes before departure. Check refund eligibility at checkout.
How do I book a Jacobs Coaches ticket?
You can book Jacobs Coaches tickets directly on Busbud. Search for your preferred route, compare timetables and prices from Jacobs Coaches, choose what works best for you, and complete your booking securely online or in the Busbud app.
Why choose Busbud?
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Busbud is a bus and train search tool – we include Jacobs Coaches routes, schedules and prices in our searches along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Jacobs Coaches ticket from us. Note that train tickets sell out, Jacobs Coaches and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.