Passengers have consistently praised the bus service for its comfortable seating, with many noting that seats recline significantly, enhancing overnight travel experiences. The staff at terminals are described as friendly and helpful. However, some reviews mention minor issues such as cleanliness of toilets and occasional motion discomfort on winding roads due to fast driving. Overall satisfaction remains high among travelers who appreciate the smooth check-in process and onboard amenities like tea and snacks.
Excluciva Cusco Puerto Maldonado recent customer reviews
Nice and comfortable beds/seats. Driving was comfortable, the toilets could've been a bit cleaner.
4.0 out of 5 stars
Joe W.
Comfy seats but not 180 degrees as advertised. Landslide caused a 4 hour delay but no fault of the bus operator
4.0 out of 5 stars
Tom M.
The driver drove very quickly on the windy mountain roads, which meant we couldn't sleep as we were thrown around. People got motion sickness.
Users have expressed satisfaction with the service provided by CIVA. They appreciated the clean buses, prompt departures, and timely arrivals. The check-in process was described as easy and fast in Cusco, while seats were noted to be comfortable and luggage arrived in good condition at their destination.
Superciva Cusco Puerto Maldonado recent customer reviews
Seats were comfortable and temperature was comfortable as well but the bus smelled like a toilet for the first few hours.
At some point during the night people entered and left the bus occasionally and were incredibly disrespectful.
I don't speak spanish and I was half asleep so I don't really know what was going on but it sounded like people were boarding the bus, trying to sell stuff and then left at the next station?
All I know is that they were being insufferably loud and it was around 4am.
2.0 out of 5 stars
Kevin K.
After we read all the Reviews we expected the worst. But our Bus was clean, left on time and we arrived on time in Puerto Maldonado. The Check-in in cusco was easy and fast
4.0 out of 5 stars
Sarah R.
Perfect! Quick check - in, prompt departure, comfortable seat, luggage in good condition on arrival.
I'd use CIVA again!
Based on 353 reviews, the company was rated 3.1 stars on Busbud. Travellers were especially satisfied with the seats and the departure location but often complained about the Wi-Fi. Transzela ticket prices on this trip start at COP 101 587
Transzela Cusco Puerto Maldonado recent customer reviews
The trip to Puerto Maldonado was great, but the way back to cusco was a dissapointment. We thought we had booked 180 degree beds for both ways, but we did not get the premium chair/bed on the way back.
2.0 out of 5 stars
Koen S.
The trip was ok. It was in time. The seats were not really 180 degrees. The Toilets in the bus were not very clean.
Customers have expressed dissatisfaction with the service, mentioning issues such as dirty and smelly conditions, loud speakers that made it difficult to communicate, lack of air conditioning resulting in excessive heat inside the bus, and oil spilling over luggage. Additionally, there were significant delays in arrival times.
Econociva Cusco Puerto Maldonado recent customer reviews
Speakers were very loud, to the point I couldn’t speak to the person next to me. No aircon so it was very hot inside. Oil spilt over our luggage in the bag hold. Arrived to Puerto Maldonado three hours late.
2.0 out of 5 stars
Amelia M.
The bus broke down and we waited in the road for over 4 hours. The bus was either too cold or too hot.
1.0 out of 5 stars
Kiana S.
There was no clear instructions where to get the bus from. It said estacion waschaq on the tickets but there is no bus station there so I had to book another bus and take it from the main bus terminal. It cost me much more and 3 taxi rides
Frequently asked questions about travelling from Cusco to Puerto Maldonado by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Cusco to Puerto Maldonado?
The cheapest bus tickets from Cusco to Puerto Maldonado start at COP 50 506. The average price for this route is around COP 101 587. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Cusco to Puerto Maldonado?
The average bus journey time from Cusco to Puerto Maldonado is 10h, covering a distance of 318 km. The fastest bus gets you there in 9h 50m and is operated by Excluciva.
Which bus companies service the Cusco to Puerto Maldonado route?
Several major bus companies operate on this route with 3 buses available per day, including services from Excluciva, Superciva, Transzela, Econociva.
What is the earliest and latest departure time for the bus from Cusco to Puerto Maldonado?
The earliest bus departs from Cusco to Puerto Maldonado at 20:15. And the latest bus departs at 21:00.
What are the CO₂ emissions for the bus trip from Cusco to Puerto Maldonado?
A bus trip from Cusco to Puerto Maldonado produces an estimated 7.942775 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Cusco to Puerto Maldonado?
According to Busbud customers, the highest-rated bus company on this route is Excluciva, with an average rating of 3.6 out of 5 stars based on 633 reviews.
Which bus company has the best Wi-Fi from Cusco to Puerto Maldonado?
Based on reviews on Busbud, the bus company Econociva has the best Wi-Fi rating with a score of 0.9.
Which bus company offers the most punctual service from Cusco to Puerto Maldonado?
According to Busbud traveller reviews, the most punctual bus company on this route is Excluciva, with a punctuality rating of 3.6 out of 5 stars.
Which bus company has the cleanest buses from Cusco to Puerto Maldonado?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is Excluciva, with a cleanliness rating of 4.3 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
08/08
COP 67 768
09/08
COP 155 258
Today
COP 58 178
11/08
COP 53 319
12/08
COP 53 319
13/08
COP 53 000
14/08
COP 53 159
15/08
COP 52 936
The cheapest trip from Cusco to Puerto Maldonado was searched and found on 15 Aug 2026 with a price of COP 52 936
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Cusco to Puerto Maldonado as early as possible.
You can expect to pay from COP 52 936 to COP 155 258 for a bus ticket from Cusco to Puerto Maldonado based on the last 2 days. You can expect to find the cheapest price for the trip at COP 52 936, which is on 2026-08-15.
Usually Excluciva will charge you higher prices for tickets closer to the departure date. To find the best prices, you should be flexible on your date of travel.
The cheapest trip from Cusco to Puerto Maldonado was searched and found on 15 Aug 2026 with a price of COP 52 936
