Bus from Kingston, CA to Toronto: Tickets & Schedules

Bus broke down.. missed my appointment in Toronto.. had to take a $25 UBER to get home... NOT HAPPY

Weather was good and there were very few traffic delays so Driver made good time; bus was quiet allowing passengers to get some rest.

Worst customer service I have ever experienced from any company. I will never again be using your services, and will make it a point to share with my friends, family, and strangers.

It was a terrible experience. Thought the 8/1 bus wasn’t delayed or cancelled but the megabus we were on 7/31 9:50 from Ottawa to Kingston was properly cancelled. We didn’t even receive any email and text messages. We even cannot contact any people from mega bus since no one is answering the phone and the email we sent wasn’t replied. I think it’s a common sense that if the company have the service at night, they should have a phone that can really call in and at least tell us what happened. Even my bank has 24 hours costumer contacting number. We had to wait in the cold night for almost 3 hours. As a foreign tourist, this makes me feel so lost and lonely.

My bus at 7/31 9:50 didn’t even come so i had to pay for another tucket to get onto the next one, which was at 12:20. I had to sit on the street for almost 3 hrs. A cancel notice would have been nice.

The bus was very old and it has issues and we arrived latebone hour and was no ac on it very,bad experience

The bus ride was smooth and nice. There was a bathroom at the back of the bus, as well as outlets at every seat. However the bus came 50 minutes later than it was expected, which resulted in reaching close to 2 hours later than listed. 5:30-8:15 bus ride from Queensu to Pearson was actually 6:20-10pm

Bus arrived an hour late, and departed over an hour late, took much longer than expected as well, I missed my flight

The van came 1 hour and 30 minutes late with no prior notification. When I asked other passengers who were waiting there, some of them got the late email and some didn't. We had to sit in the cold for that much time. The van itself was fine.

The driver didn't really seem to know what he was doing and the AC wasn't functioning properly on a 28°C day. 75 minutes late arriving and really unpleasant conditions.

I took the bus on the night of an ice storm, but and despite the conditions, the bus arrived at my destination on time. The driver was in a great mood and friendly; It was a middle of the night bus, and the bus was very dark and warm which made it perfect to get rest. I would definitely use this company again.

Bus was late and I got no compensation. It was almost 2 hours late and I missed my connection in Toronto

Very nice bus. Significantly better than most. Significantly more on time than most.

Disliked that the trip was 2 hours late. Besides that the driver was very friendly and nice.

I like the communication letting me know if there are any changes in the schedule and route, the complimentary drinks and snacks, and the attentiveness of the two—or three-member crew. Also, being able to choose where to sit comfortably, like in an airplane-style chair (pull-out tables are included for each chair), is a bonus.

Bus driver was quite rude. There was garbage in my seat and no drinks or snacks available.

red arrow was an awesome bus ride espcially with the help of jocelyn. fun experience